Element New York Times Square West Hotel

311 West 39Th St, New York, United States, 10018  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Element New York Times Square West Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

 Breakfast
 Food/Drinks

Restaurant

Bar/Lounge area

Overview

Element New York Times Square West is a functional 3-star hotel set close to Museum of the City of New York, Madison Square Park and SoHo. Featuring empire architecture, the hotel occupies a 40-story building opened in 2010.

Broadway, Midtown Theater and Madison Square Garden are within a 10-minute walk of the property. Nestled in the theater district and 5 km from the city center.

Quick access to cafés, bars and restaurants is provided.

Penn train station is 15 minutes' walking distance from the hotel. Element New York Times Square West Hotel is 15 km away from La Guardia airport.

Rooms

The rooms in Element New York Times Square West Hotel come with a work area, heating, wireless internet, a laptop-size safe and a wardrobe. The modern rooms feature the river view. Guests can make use of en suite bathrooms with a hairdryer, a roll in shower and a rain shower.

Eat & Drink

Offering a healthy buffet breakfast, the hotel invites guests to the lobby. The hotel features a gourmet restaurant serving local cuisine. Guests can dine in Shake Shack and Jun Yung Restaurant located within a 5-minute walk of the property.

Services

Business facilities at Element New York Times Square West Hotel include a conference room, a business center and computer rental.

Relax

Element New York Times Square West Hotel offers a fitness center, a gym and bicycles for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid public parking is possible at a location nearby.

Year renovated:   2010.  Number of floors:   40.  Number of rooms:   411.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Breakfast room
  • Restaurant buffet
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Spa & wellness center
  • Sun terrace
  • Leisure/TV room
  • Television in lobby

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Garden furniture
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Bathtub shower combination

Kitchen facilities

  • Kitchenette
  • Microwave
  • Refrigerator
  • Dishwasher
  • Cookware/Kitchen utensils

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Telephone
  • Free local telephone calls
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Element New York Times Square West Hotel New York location
Show big map »

Hotel Address:

311 West 39Th St, New York, United States, 10018

Get directions
City Center
  • New York
    3.0 mi
Airports
Train Stations
  • Penn Station
    2000 ft
Underground stations
  • 42nd Street – Port Authority Bus Terminal
    1000 ft
  • 34th Street – Penn Station
    1700 ft
  • Bus stop
    400 ft
Restaurants
  • Shake Shack (cuisine: American)
    1200 ft
  • Tir na nOg, Times Square (cuisine: American, Irish)
    100 ft
Parks
  • Franklin D. Roosevelt Four Freedoms Park, LLC_
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    40
  • Number of rooms:
    411

Rooms and availability

Element New York Times Square West Hotel photos Room Double Room
Standard Room
Bed type: King-size bed or Double bed or Twin beds or Double bed
Size: 360 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Standard room with nice city view includes work desk area, fully-stocked kitchenette and comfortable bathroom with a shower.

Room facilities
    Element New York Times Square West Hotel photos Room Double Room
    Double Room
    Bed type: King-size bed or Double bed or Twin beds or Double bed
    Size: 360 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Spacious room with nice city view includes a King size bed, work desk area, fully-stocked kitchenette and comfortable bathroom with a shower.

    Room facilities
      Element New York Times Square West Hotel photos Room Studio King
      Studio
      Bed type: King-size bed or Double bed or 1 Super King-size bed
      Size: 390 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Modern Studio includes a work desk area, fully-stocked kitchenette and comfortable bathroom with a shower.

      Room facilities

        How to reach hotel

        hotel Element New York Times Square West Hotel New York location
        Show big map »

        Hotel Address:

        311 West 39Th St, New York, United States, 10018

        Get directions
        City Center
        • New York
          3.0 mi
        Airports
        Train Stations
        • Penn Station
          2000 ft
        Underground stations
        • 42nd Street – Port Authority Bus Terminal
          1000 ft
        • 34th Street – Penn Station
          1700 ft
        • Bus stop
          400 ft
        Restaurants
        • Shake Shack (cuisine: American)
          1200 ft
        • Tir na nOg, Times Square (cuisine: American, Irish)
          100 ft
        Parks
        • Franklin D. Roosevelt Four Freedoms Park, LLC_
          1900 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2010
        • Number of floors:
          40
        • Number of rooms:
          411

        Element New York Times Square West Hotel Location

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        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        Amusement

        Historical sites

        Museums

        Halls

        • Minskoff Theatre - 1400 ft
        • Manhattan Center Studios - 1400 ft
        • International Protective Svc - 1400 ft

        Universities, Institutes

        • Taylor Business Institute - 400 ft
        • Turner School - 400 ft
        • Spanish-American Institute - 1400 ft

        Underground stations

        Local attractions

        • Central Park - 1.4 mi
          59th to 110th St., from Central Park West to 5th Ave., New York City
        • Museum of Arts and Design - 5200 ft
          2 Columbus Circle, New York City
        • Time Warner Center - 5200 ft
          10 Columbus Circle, New York City
        • Chelsea - 5000 ft
          New York City, NY
        • St. Bartholomew's Church - 5200 ft
          109 E. 50th St., New York City

        Near the hotel

        • Garment District - 800 ft
          Manhattan, New York City
        • Ripley's Believe It or Not - Times Square - 1100 ft
          234 West 42nd Street, New York City
        • Times Square - 1800 ft
          Broadway, New York City
        • Top of the Rock Observation Deck - 3700 ft
          30 Rockefeller Center, New York City
        • Madame Tussauds New York - 1100 ft
          234 West 42nd Street, New York City
        • The Phantom of the Opera - 1400 ft
          245 West 44th Street, New York City
        • Discovery Times Square - 1500 ft
          226 West 44th St, New York City

        Restaurants nearby

        • Shake Shack - 1200 ft

          Address: 691 8th Avenue
          Phone: 6464350135

          76% likes this, based on 1237 reviews
          Cuisine: American
          Price Range: USD 11 - USD 16

        • Rinconcito Mexicano - 100 ft

          Address: 307 West 39th Street
          Phone: (212) 268-1704

          51% likes this, based on 24 reviews
          Cuisine: Mexican

        • Beer Authority NYC - 300 ft

          Address: 613 8th Avenue
          Phone: 212-510-8415

          61% likes this, based on 131 reviews
          Cuisine: American, Irish

        • Tir na nOg, Times Square - 100 ft

          Address: 315 West 39th Street
          Phone: 212-760-0072

          70% likes this, based on 133 reviews
          Cuisine: American, Irish
          Price Range: USD 12 - USD 45

        • Capizzi - 800 ft

          Address: 547 9th Ave
          Phone: 212-695-6900

          80% likes this, based on 585 reviews
          Cuisine: Italian
          Price Range: USD 10 - USD 30

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2010
        • Number of floors:
          40
        • Number of rooms:
          411
        Hotels nearby
        Yotel New York
        3 stars
        0.5 km
        Travel Inn New York
        2 stars
        0.6 km
        New York Inn
        2 stars
        0.6 km
        414 Hotel New York
        3 stars
        0.6 km

        Element New York Times Square West Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Element New York Times Square West Hotel

        Average guest rating

        8.4out of 10
        Superb
        Based on 1924 reviews

        Guest reviews

        • Group of friends
          7.8

          Comfort of the room - Very Clean

          The continental breakfast replenishment was slow and the toaster was broken during the duration of all our stay... They should be equipped to fix or replace thing like this

        • Single
          9.2

          I felt that the room was very well appointed and comfortable.

          The wait for the elevator became really annoying and their was never enough seating for all the guests at breakfast. It was just too crowded and not very well organized. Because of this, we chose to eat out every morning. Even though I loved the actual room, I probably would not stay at this hotel again. It was just too congested. Once you left your room in the morning, to go down to the lobby, you had no idea how long it would take to get back up.

        • Older travelers
          6.4

          employees were great

          trash wasn't emptied and no bath clothes were put in our room on the second day food was cold

        • Couple
          9.6

          I enjoyed the comfort of the lunch area. The books laying around, the computers for internet access, the lounge atmosphere... All were great.

        • Older travelers
          8.2

          Rate, location, comfort. We stayed here on our honeymoon and our room was upgraded -- beautiful! We appreciated the gesture.

          This is for information only. As someone who works in the travel industry (an executive with an airline that serves ewr), I think it's useful to provide constructive feedback. There were two issues that may be helpful for hotel management to be aware of. During our stay, the sprinkler system activated in room 4005, four floors above us. We were in 3605. As water began to pour from the light fixture in our shower cabinet, we contacted the front desk to report it. We were advised not to use the light in the cabinet -- sound advice, for sure. However, it seemed odd that no one followed up with us the following day, or any other day, to ensure that the light was functioning properly and that we were indeed safe to use it. Given that water and electricity do not mix well, this lack of a follow up seemed odd to us. The second issue was more amusing than anything else. Your housekeeping regime would benefit from a lesson in consistency. We were here for seven nights/eight days, and not once did our housekeeper manage to replace the items in our room properly. We would receive a bath towel but no face cloths. Or, we would get no bath towels but no coffee cups. One day, we received four coffee cups and one lid. On our final night, we arrived home to find that our toilet paper had not been replaced, even though the paper roll was obviously in the trash can the housekeeper had emptied. That same night, we had no face cloths (again) and no soap (shower gel). Again, I want to emphasize that this was not a major issue for us -- it was more amusing than anything else. Nor will it prevent us from recommending the Element to our family and friends. It is a wonderful property and we will be pleased to return again in the future. However, it is the little things that sometimes make a difference, and it is in this spirit that we pass along our remarks.

        • Group of friends
          5.0

          The daily breakfast provided help start the day.

          During my week's stay at the hotel, I have trouble getting the housekeeping to clean my room on a daily basis. They keep skipping my room and I have to call up the housekeeping manager in order to get my room clean. Moreover, the housekeeper would forget to replace my towels, paper towels, empty my trash, kleenex etc. Also my room key keeps failing on me and I have to have my key re-issue everytime I return to my room. It was a frustrating experience. Plus the hotel elevators keep breaking down during my stay. It is at least a 10-minute wait time for the lifts (up or down).

        • Older travelers
          9.2

          Compact but good size room with kitchen facilities. Good value.

        • Couple
          9.2

          Location Location Location. Fantastic rooms great comfortable beds

        • Couple
          7.0

          Nice, clean and cozy hotel with great views to Hudson River and Empire State. Recommended for its great position near Times Square.

          Poor and horrible breakfast. We were lucky that the Starbucks was just right on the corner.

        • Group of friends
          8.2

          Confort,location,good price/quality

        • Couple
          9.6

          Great location to maneuver around within the city. Within walking distance of metro station. Had free bikes to rent for biking. The fact that the hotel is striving to be environmental friendly by having a recycle bin, refillable shampoo/conditioner dispenser, etc.

          Just had missing shower towels on one of the nights. However, the front desk was nice about it and gave fresh warm towels.

        • Couple
          8.8

          Breakfast and drink inclusion, great rooms and facilities, good location.

          Problems with the lifts constantly and always full.

        • Couple
          8.2

          The Hotel is very well located, having Times Square a few blocks away. It is a great location for anyone looking to do some shopping without having to move around the city too much.

          The elevator truly is slow. There are 40 floors and that means a lot of people going up and down. Nothing major, but it is something that could definitely be improved.

        • Older travelers
          8.8

          The bed is amazing. Loved the location, right around the corner from Times Square.

          Would have been nice to have a restuarant/bar on sight.

        • Group of friends
          8.2

          Rooms are spacious and hotel is new

          Breakfast Room is too small and too busy for the size of hotel.The buffet offers a very poor selection.

        How to reach hotel

        hotel Element New York Times Square West Hotel New York location
        Show big map »

        Hotel Address:

        311 West 39Th St, New York, United States, 10018

        Get directions
        City Center
        • New York
          3.0 mi
        Airports
        Train Stations
        • Penn Station
          2000 ft
        Underground stations
        • 42nd Street – Port Authority Bus Terminal
          1000 ft
        • 34th Street – Penn Station
          1700 ft
        • Bus stop
          400 ft
        Restaurants
        • Shake Shack (cuisine: American)
          1200 ft
        • Tir na nOg, Times Square (cuisine: American, Irish)
          100 ft
        Parks
        • Franklin D. Roosevelt Four Freedoms Park, LLC_
          1900 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2010
        • Number of floors:
          40
        • Number of rooms:
          411