Element New York Times Square West

311 West 39Th Street, New York, NY, United States, 10018show map
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Rooms and Guests
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Highlights
8
SuperbBased on  2244 reviews
Overview

Situated about 20 minutes' walk from Madison Square Park, the world-class Element New York Times Square West Hotel offers a sunbathing terrace and an outdoor swimming pool. Operating in New York since 2010, this hotel features eclectic architecture and modern comforts.

The property boasts a perfect location minutes away from Penn train station. The hotel offers perfect location 5 km from the center of New York.

Within walking distance of Times Square district with bars, restaurants and cafés.

9 Av - W 46 St bus stop is 150 meters from the hotel and a 5-minute walk takes guests to 42nd Street – Port Authority Bus Terminal underground station. La Guardia airport can be reached within 20 minutes' drive.

Rooms

Offering LCD TV, pay television, TV with satellite channels, a laptop safe and a kitchen, elegant guestrooms boast a fresh interior. Element New York Times Square West Hotel offers rooms with the river view. They also have a dishwasher, a fridge and a stove available for self-catering.

Eat & Drink

Guests can start a day with a delicious buffet breakfast in the lobby. The gourmet restaurant offers healthy local cuisine. Complimentary drinks are offered in the snack bar. Beer Authority NYC and Go! Go! Curry! are located within 100 meters away.

Services

Guests can make use of an elevator, parking and a gift shop on site.

Relax

On-site facilities for children include cots and a pool. Element New York Times Square West Hotel provides a gym and a fitness centre to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Public parking is possible at a location nearby.

Year renovated:   2010.  Number of floors:   40.  Number of rooms:   411.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Snack bar

Breakfast room

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast room
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Jacuzzi

Room view

  • City view

Room features

  • Individual air conditioning
  • Individual heating
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsExisting beddingFREEExtra bedChildren above
2 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
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Center For Figurative PaintingCenter For Figurative Painting3000 ft
Association of Hispanic ArtsAssociation of Hispanic Arts3300 ft
Chamber Music America IncChamber Music America Inc3300 ft
Center of Life IncCenter of Life Inc2300 ft
Barbizon Modeling AgencyBarbizon Modeling Agency2300 ft
American Committee-Shenkar ClgAmerican Committee-Shenkar Clg3000 ft
Career Education IntlCareer Education Intl3000 ft
Meatpacking DistrictMeatpacking District800 ftWest of Eighth Avenue
Good Morning America StudiosGood Morning America Studios1800 ft44th Street and Broadway
Herald SquareHerald Square2300 ft1 Herald Square at 34th Street and Sixth Avenue
Empire State Building Empire State Building 3400 ft350 Fifth Avenue Between 33rd and 34th Streets
New York Public LibraryNew York Public Library3100 ft476 5th Ave New York, NY 10018
Rockefeller CenterRockefeller Center3900 ft45 Rockefeller Plaza
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Shake ShackShake Shack1200 ft691 8th Avenue
Tir na nOg, Times SquareTir na nOg, Times Square100 ft315 West 39th Street
Rinconcito MexicanoRinconcito Mexicano100 ft307 West 39th Street
Beer Authority NYCBeer Authority NYC300 ft613 8th Avenue
CapizziCapizzi800 ft547 9th Ave
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Time Out Family Entr CtrTime Out Family Entr Ctr2.1 mi
Echo of ArtEcho of Art2.4 mi
Elysian ParkElysian Park1.9 mi
Columbus Park Adm OfficeColumbus Park Adm Office2.1 mi
Little League FieldLittle League Field2.2 mi
Steven's ParkSteven's Park2.2 mi
Church Square ParkChurch Square Park2.4 mi
Hoboken Parks DivHoboken Parks Div2.4 mi
Hoboken RecreationHoboken Recreation2.4 mi
City CenterCity Center4500 ft131 W. 55th St, New York City
Chrysler Building Chrysler Building 4700 ft405 Lexington and 42nd St.
Trump TowerTrump Tower1.0 mi725 Fifth Avenue
High LineHigh Line1.4 miAccess at Gansevoort Street, 14th Street, 16th Street, 18th Street, 20th Street, New York City
The High LineThe High Line1.4 miAccess at Gansevoort Street, 14th Street, 16th Street, 18th Street, 20th Street, New York City
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Getting around
Airports
La Guardia (LGA)6.5 mi
Teterboro (TEB)7.5 mi
Train
Penn Station2000 ft
Underground
42nd Street – Port Authority Bus Terminal1000 ft
42nd St - Port Authority Bus Term. Station1000 ft
Bus
Bus stop400 ft
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Reviews
8.4
SuperbBased on  2244  reviews
  • 3.2
    Guest rating

    Location.

    The Staff are rude, unprofessional, Cleaners are useless, never cleaned the room properly, and i had a small issue to discuss it with the hotel manager, that he was so rude, with no customer service skills and unprofessional. i wont advice staying at this hotel if you looking for a comfort.

  • 10.0
    Exceptional

    Location was very nice,breakfast was included which was nice

    Nothing

  • 7.4
    Very good

    Location

    neighbours doors make a lot of noise especialy by night

  • 10.0
    Exceptional

    - great location colsed to times square - Nice and clean food in breakfast - verey fast elevators - verey safe and quit place - i like to visit it again

    Nothing

  • 7.8
    Fabulous

    Comfort of the room - Very Clean

    The continental breakfast replenishment was slow and the toaster was broken during the duration of all our stay... They should be equipped to fix or replace thing like this

  • 9.2
    Superb

    I felt that the room was very well appointed and comfortable.

    The wait for the elevator became really annoying and their was never enough seating for all the guests at breakfast. It was just too crowded and not very well organized. Because of this, we chose to eat out every morning. Even though I loved the actual room, I probably would not stay at this hotel again. It was just too congested. Once you left your room in the morning, to go down to the lobby, you had no idea how long it would take to get back up.

  • 6.4
    Good

    employees were great

    trash wasn't emptied and no bath clothes were put in our room on the second day food was cold

  • 9.6
    Exceptional

    I enjoyed the comfort of the lunch area. The books laying around, the computers for internet access, the lounge atmosphere... All were great.

  • 8.2
    Fabulous

    Rate, location, comfort. We stayed here on our honeymoon and our room was upgraded -- beautiful! We appreciated the gesture.

    This is for information only. As someone who works in the travel industry (an executive with an airline that serves ewr), I think it's useful to provide constructive feedback. There were two issues that may be helpful for hotel management to be aware of. During our stay, the sprinkler system activated in room 4005, four floors above us. We were in 3605. As water began to pour from the light fixture in our shower cabinet, we contacted the front desk to report it. We were advised not to use the light in the cabinet -- sound advice, for sure. However, it seemed odd that no one followed up with us the following day, or any other day, to ensure that the light was functioning properly and that we were indeed safe to use it. Given that water and electricity do not mix well, this lack of a follow up seemed odd to us. The second issue was more amusing than anything else. Your housekeeping regime would benefit from a lesson in consistency. We were here for seven nights/eight days, and not once did our housekeeper manage to replace the items in our room properly. We would receive a bath towel but no face cloths. Or, we would get no bath towels but no coffee cups. One day, we received four coffee cups and one lid. On our final night, we arrived home to find that our toilet paper had not been replaced, even though the paper roll was obviously in the trash can the housekeeper had emptied. That same night, we had no face cloths (again) and no soap (shower gel). Again, I want to emphasize that this was not a major issue for us -- it was more amusing than anything else. Nor will it prevent us from recommending the Element to our family and friends. It is a wonderful property and we will be pleased to return again in the future. However, it is the little things that sometimes make a difference, and it is in this spirit that we pass along our remarks.

  • 5.0
    Guest rating

    The daily breakfast provided help start the day.

    During my week's stay at the hotel, I have trouble getting the housekeeping to clean my room on a daily basis. They keep skipping my room and I have to call up the housekeeping manager in order to get my room clean. Moreover, the housekeeper would forget to replace my towels, paper towels, empty my trash, kleenex etc. Also my room key keeps failing on me and I have to have my key re-issue everytime I return to my room. It was a frustrating experience. Plus the hotel elevators keep breaking down during my stay. It is at least a 10-minute wait time for the lifts (up or down).

  • 9.2
    Superb

    Compact but good size room with kitchen facilities. Good value.

  • 9.2
    Superb

    Location Location Location. Fantastic rooms great comfortable beds

  • 7.0
    Very good

    Nice, clean and cozy hotel with great views to Hudson River and Empire State. Recommended for its great position near Times Square.

    Poor and horrible breakfast. We were lucky that the Starbucks was just right on the corner.

  • 8.2
    Fabulous

    Confort,location,good price/quality

  • 9.6
    Exceptional

    Great location to maneuver around within the city. Within walking distance of metro station. Had free bikes to rent for biking. The fact that the hotel is striving to be environmental friendly by having a recycle bin, refillable shampoo/conditioner dispenser, etc.

    Just had missing shower towels on one of the nights. However, the front desk was nice about it and gave fresh warm towels.

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Highlights
8
SuperbBased on  2244 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsExisting beddingFREEExtra bedChildren above
2 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
La Guardia (LGA)6.5 mi
Teterboro (TEB)7.5 mi
Train
Penn Station2000 ft
Underground
42nd Street – Port Authority Bus Terminal1000 ft
42nd St - Port Authority Bus Term. Station1000 ft
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room